Unfortunately, once an order has been placed it cannot be changed or edited. If you choose to cancel your order, please reach out to us by 12PM EST. Your order is not confirmed cancelled until you receive a personal notification from our Customer Care team.
We do our very best to make sure you love the Bastide products you receive. But if you change your mind, you have 30 days from the date of receipt to return the products for a store credit or 14 days for a refund to your original payment method. As long as the product is unused, unopened, undamaged, in the original cellophane wrapping, and in resalable condition, we will be glad to refund you or provide store credit.
- Used and opened items do not qualify for a refund or store credit and are destroyed upon receipt if returned.
- We do not refund shipping or handling fees.